Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

At Bitnovlex Limited, we collect and store data essential to your trading practice. How we collect and store this data is outlined in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our goal is to ensure you understand how we collect and process all data so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy explains the specific methods we use, giving you clear and concrete information about its use. You are in the driver's seat.

We will promptly share information whenever we determine you should be informed. Transparency is central to our approach.

Our knowledgeable team is always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of {country}. You can contact us at: info@bitnovlex-limited.com

• We do not use personal data for any purpose other than as explicitly set out in our Privacy Policy.

We may process personal data for purposes including the proper operation of Bitnovlex Limited services and connecting trader-members with third-party trading platforms. We may also do so to maintain and enhance website functions and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may process personal data where required to provide administrative and other business functions related to the Services delivered to you, the client.

To provide better services that are tailored to your preferences and needs, Bitnovlex Limited uses personal information.

• To access and make use of essential tools designed to protect your personal data and uphold your rights in this regard:

At any time, you can contact us to access all of your personal information on file. We can also update or delete it as needed or on request. Additionally, we can facilitate transferring your information to you or to a nominated third party. We offer these services to help you better exercise your rights to privacy and control.

• Keep your personal data secure:

Our security systems meet the highest standards, employing bank‑grade measures. While a 100% guarantee isn’t possible, we remain committed to continuously upgrading our systems to the highest possible level and strengthening the safeguards we have in place.

We maintain a detailed and comprehensive privacy policy and the highest-grade security systems.

1. The Scope?

Outlined in this policy are our procedures for the collection, processing, and sharing of any and all data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or have been identified. This specifically includes any individual who could be, or has already been, identified in connection with data entrusted to us or data we can access and/or combine.

The processing of data, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.

We do not collect or seek to collect any information about individuals under the age of 18. We do not permit individuals under the age of 18 to utilise our platform for any purpose. If we discover any user or any information relating to a person under the age of 18, that information will be deleted immediately.

2. What personal information do we collect and store?

When you register with us, we collect the personal information needed to enable your use of our services. Where required, we may also request additional details to verify ownership of an account, for example. To improve and uphold the highest service standards, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the Company with your personal information.

While you are not obliged to provide us with your data, choosing not to do so may limit the services we can offer you. It may also restrict your access to our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that directly identifies you. We do, however, collect details such as your account activity, user IP addresses, and the date and time of access. For maintenance, security and support, we retain system crash reports, browser information, and the type of device used to access your account. We also collect the language set for your account.

Regarding personal data collection, we only collect and retain the information that you consent to provide when you connect with a third-party trading platform through our services.

The personal information you have provided to third-party platforms may include: full name, address, phone number and email address.

5. Why does the company need my personal information, and is it lawful for them to collect it?

The collection, storage and processing of your personal information by the company are solely for the purposes set out in this Policy. All such uses and processing comply with the relevant laws of {country}.

We will only handle, process or transmit your data in accordance with the applicable laws of {country}. We rely on the following legal bases:

• You have agreed to allow us to store and process your personal information. By submitting your information to us, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal information for one or more purposes.
• To improve services, pursue legitimate interests, and establish or defend legal claims, among other reasons, the company may need to store and process your personal information.
• Data processing is necessary to comply with legal obligations.

If you would like further information about the data processing we are required to undertake, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the legal basis.

6. Disclosure of Personal Information to Third Parties

To support the storage and processing of IP addresses, the conduct of user surveys and analysis, and the provision of other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal information you provide with third-party services. In such cases, the handling of your data will be subject to the privacy policies of the relevant third parties. This may include multiple digital trading platforms.

To better serve our clients and continually improve our services, the company may share personal information with its affiliates and partner organisations.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose information to relevant legal or regulatory authorities.

In the event of a significant corporate transaction, such as the sale of the company or when seeking investment or financing, we may share relevant data in a lawful and appropriate manner. This also applies in the event of any merger, restructuring, consolidation, or insolvency, in accordance with the law.

7. Third-Party Services and Cookies

To support site analytics and, in partnership with advertising providers, we may, from time to time, use cookies and similar technologies, in accordance with applicable laws, regulatory obligations, and standard industry practices.

Cookies — small text files stored on your device when you visit a website — are used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your experience, allowing us to remember your settings and tailor service offerings to you. We also use cookies for site analytics and to compile statistics that inform strategic planning.

Broadly, there are two types of cookies used on this site. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. The others are persistent cookies, which remain in your browser even after your session ends. These help the site recognise you when you return and make it easier for you to use the site.

Types of cookies:

Cookies may be used as required, in accordance with their intended purpose:

Cookies are blocked or have been deleted

If you want to delete or block cookies, you will need to manage this directly through your browser’s settings panel. Follow the links below for step-by-step instructions on how to do this in the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain site functions and features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for the time necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with local laws, regulations and company policies.

Your personal data will be shared, at your request and discretion, with third-party trading platforms for a period of 12 months. Upon expiry of that 12-month period, and with your consent, the data will be shared for a further 12 months.

As part of our operations, we routinely review all personal data to determine whether it is still required.

9. Transfers of personal data to overseas countries or international organisations

Where necessary for service delivery and/or security, personal data may be transferred to other countries (outside your own) and international organisations under robust security protocols. We apply the highest level of data security to protect your data and ensure you have access to legal remedies and rights in all cases.

All residents of the EEA (European Economic Area) are protected by data privacy laws and safeguards.

• Data transfers are always carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are conducted in accordance with Article 46(2). Each transfer is governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are made in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest level of technical and organisational controls, following gold-standard procedures. These measures are a robust way to prevent data destruction caused by unlawful or accidental events, as well as the loss or alteration of that data.

While we apply the utmost care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will be kept completely free of error. Accordingly, we cannot be held liable for any disclosure of personal data, or for loss or damage of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any other cause of a similar kind.

If we receive legally binding requests from regulators or other legal bodies, we may be required to disclose your personal information to those authorities. Once disclosed as required by law, we cannot control how those bodies handle, store, or protect your information.

Any information transmitted over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third‑party applications and websites. Please note these are not affiliated with us and are outside our control, and our privacy policy does not apply to them. They have their own policies and practices for collecting and processing personal information, and we are not responsible for their activities. Use at your own discretion.

Always review a company or service’s privacy policy on their website before sharing any personal information. Ensure their policies on collection, use and processing align with your preferences and priorities. If you choose to share data, do so directly with the service provider.

12. Policy Amendments

We may update or amend our policy at any time. We will notify you of any changes via the website and other appropriate channels. The updated Privacy Policy will be posted on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You have full control and the final say over how any and all personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit the scope and nature of any processing we undertake.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that we process is accessible to us and is therefore verifiable.

You can request your personal data for verification at any time, and we will provide it to you in electronic format. If you request additional copies of the data we process, beyond the first copy provided, a reasonable fee may apply.

Rights granted by law and under our Privacy Policy must not infringe on the rights of others. The company reserves the right to refuse or restrict access to personal information if providing access would impact the rights and freedoms of others.

Right to Rectify Errors

Errors in your personal data—whether due to omission or incorrect details—may be corrected by you or the Company to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if it has been processed without your consent or outside applicable legal boundaries; 2) when you request its removal and the Company has no legal obligation to retain it; 3) if you no longer consent to our processing, even where such processing is lawful and within our legitimate interests or those of a third‑party provider; and, finally, 4) where we are required by law to delete your data.

The right to erasure may be overridden by legal obligations under EU or member state law. Likewise, where data is necessary for the establishment, exercise or defence of legal claims, deletion may not be possible.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information if you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except in the following circumstances: 1) where the law of the European Union or any Member State prevents this. 2) With your consent, where required for the defence or exercise of legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where processing is carried out by automated systems.

You are entitled to request the transfer of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. However, this right cannot be exercised if doing so would infringe upon the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company's right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This does not apply where there is a compelling legal basis to continue processing, such as to defend against or pursue legal claims. In such circumstances, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing purposes.

Your Right to Decline or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time, taking effect immediately where possible. This does not have retroactive effect for any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances where your rights regarding personal data may be limited under European Union law or the laws of Member States.

Upon receiving your request concerning your personal data and how it is processed, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and complexity of requests. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless this would conflict with applicable law or the provisions of Section 13. We may charge a reasonable fee or refuse a request that is frivolous, excessive or repetitive.

We reserve the right to request additional proof of identity whenever there is reasonable doubt regarding the person requesting access to personal information, for the purposes of data protection and security